Terms of Use
Effective Date: 5 May 2024
Welcome to Ryan Spanger’s website. By using our website, services, and engaging with our content, you agree to the following terms and conditions of Dream Engine Pty Ltd ATF The Spanger Family Trust t/as Ryan Spanger ABN 53828821995. If you do not agree, please do not use our website or services.
1. Definitions
"We," "us," "our" refers to Ryan Spanger and his coaching services.
"You," "your" refers to users, clients, or visitors of our website and services.
"Services" refers to coaching, consulting, and any other offerings provided by Ryan Spanger.
2. Use of Website
You agree to use this website lawfully and in compliance with these terms.
You must not use this website for any fraudulent, illegal, or malicious purposes.
We reserve the right to restrict access to our website and services at any time if misuse is detected.
3. Coaching Services Agreement
Coaching services are provided as professional guidance and support, but results depend on your personal effort and commitment.
Coaching does not replace legal, financial, medical, or psychological advice. You are responsible for seeking appropriate professional advice where necessary.
Any commitments, action plans, or strategies discussed in coaching sessions are solely your responsibility to implement.
We may change the nature or provision of the Services at any time and will notify you of such changes via email or by posting details on our website.
If we change the nature or provision of the Services, you have the right to terminate this agreement.
If a change in the provision of the Services requires action on your part and you fail to take that action, we reserve the right to terminate the Services to you without notice.
Coaching services are provided as professional guidance and support, but results depend on your personal effort and commitment.
Coaching does not replace legal, financial, medical, or psychological advice. You are responsible for seeking appropriate professional advice where necessary.
Any commitments, action plans, or strategies discussed in coaching sessions are solely your responsibility to implement.
4. Fees and Payments
Coaching services are provided on a month-to-month recurring basis.
Payments are processed automatically each month from the credit card you have supplied to us unless the client provides written notice to discontinue.
You authorise us to arrange the withdrawal of funds from your designated account each month without further reference to you.
You agree to keep your payment details up to date and notify us of any changes in a timely manner.
One (1) week's written notice is required to discontinue services. Otherwise, the next billing cycle will proceed as scheduled.
All coaching fees must be paid in advance.
Payments are non-refundable except as outlined in the cancellation policy below.
We comply with Australian Consumer Law (ACL), which provides consumer guarantees for services. If our coaching services fail to meet a reasonable standard of care and skill, you may be entitled to a remedy under ACL.
We reserve the right to adjust pricing at any time, with reasonable notice to clients.
5. Cancellations and Rescheduling
Coaching sessions require at least 48 hours notice for cancellations or rescheduling.
Cancellations made with less than 48 hours notice may result in forfeiture of the session fee.
If we cancel a coaching session, we will reschedule to a mutually beneficial time. If rescheduling is not possible, we will provide a full refund for the unused portion of the service.
Refunds may be issued in accordance with ACL if services are not delivered as promised or fail to meet acceptable quality standards. Refunds will not be granted for changes of mind after services have been delivered.
6. Termination of Agreement
Either party may terminate this agreement with one (1) week's written notice.
If you terminate the agreement, no refunds will be provided for any already paid services, except as required by ACL.
We reserve the right to terminate the agreement immediately if you engage in unlawful, unethical, or inappropriate conduct that violates these terms.
Upon termination, any outstanding fees must be settled before the end of the notice period.
7. Confidentiality
All information shared in coaching sessions is treated as confidential.
We will not disclose any client information without explicit written consent, except where required by law.
Coaching sessions may be recorded with your consent for training or review purposes. If you do not wish to be recorded, please notify us in writing before the session.
You agree to respect the confidentiality of coaching materials and proprietary methods shared during sessions.
8. Intellectual Property
All materials, frameworks, strategies, and content shared in coaching sessions are owned by Ryan Spanger.
You may use the provided materials for personal development but may not copy, distribute, or sell them without permission.
9. No Guarantees
Coaching is a partnership aimed at fostering personal and professional growth, but results are not guaranteed.
Success depends on various factors, including your commitment, mindset, and effort.
10. Limitation of Liability
We provide coaching services "as is" without guarantees or warranties.
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
You acknowledge that any decisions made based on coaching discussions are your own responsibility.
We are not responsible for delays or failures in service delivery caused by circumstances beyond our control, including natural disasters, government regulations, pandemics, or technological failures.
11. Disclaimer
Coaching services provided by Ryan Spanger are intended to offer guidance and support, but they do not constitute legal, financial, medical, or psychological advice.
You are responsible for your own decisions, actions, and outcomes based on coaching sessions.
We do not guarantee specific results from coaching engagements. Your success depends on personal factors beyond our control.
By using our services, you acknowledge and accept that Ryan Spanger is not liable for any business or personal decisions you make.
12. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their content, practices, or privacy policies.
Engaging with third-party services is at your own risk.
13. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy.
Some personal data may be stored or processed using third-party services located outside Australia. By using our services, you consent to such data transfers.
14. Governing Law and International Clients
These terms are governed by the laws of Victoria, Australia. Any disputes must be resolved within the jurisdiction of Victoria.
If you are accessing our website or services from outside Australia, you acknowledge that Australian laws apply to these terms and conditions, and you agree to comply with them regardless of your location.
We do not guarantee that our website or services comply with international laws outside Australia. It is your responsibility to ensure compliance with your local laws.
15. Changes to These Terms
We may update these terms at any time. Continued use of our website and services constitutes acceptance of any revised terms.
If you have questions about these terms, please contact us at:
Ryan Spanger
Email: ryan@ryanspanger.com
Phone: +61 3 8678 0316
Website: ryanspanger.com
By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.