Privacy Policy

Effective Date: 4 May 2024

Ryan Spanger ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing and payment details (if applicable)

  • Any other information you provide through forms, inquiries, or when engaging with our coaching services

We may also collect non-personal data through cookies and analytics tools to improve our website and services.

2. How We Collect Information

We collect personal information in the following ways:

  • When you fill out a contact form on our website

  • When you sign up for coaching services, newsletters, or other offerings

  • When you engage with us via email, phone, or social media

  • When you make a payment for coaching services

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our coaching services

  • Respond to inquiries and support requests

  • Process payments and invoices

  • Send newsletters and marketing communications (you can opt out anytime)

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. However, no online transmission is 100% secure, and you share information at your own risk.

5. Third-Party Services

We may use third-party providers (such as payment processors, email services, or analytics tools) that store or process data outside Australia. By using our services, you consent to such international data transfers.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request the deletion of your data (where applicable)

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your data

7. Coaching Confidentiality

  • Information shared during coaching sessions is kept confidential and will not be disclosed without your explicit written consent, except where required by law.

  • While we take measures to protect your information, you acknowledge that coaching discussions conducted over digital platforms (such as Zoom or email) may be subject to third-party security risks.

8. Cookies and Tracking

Our website may use cookies to improve user experience and track website analytics. You can disable cookies in your browser settings.

9. Contact Us

For questions about this Privacy Policy or to request changes to your data, contact us at:

Ryan Spanger
Email: ryan@ryanspanger.com
Phone: +61 3 8678 0316
Website: https://www.ryanspanger.com

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

By using our website and services, you agree to this Privacy Policy.